REFUNDS
Refund Policy
1. About Voluntary Contributions
I THINK FOR YOU does not require a mandatory fixed fee for receiving a Third Person Perspective. Any payment made through a payment option on the website is intended as a voluntary contribution to support the service.
2. When a Refund May Be Requested
Because contributions are voluntary, a customer may contact us to request a refund, particularly where a payment was made in error, duplicated, or where a contribution was made but the associated service was not provided as reasonably expected.
Refund requests are considered on a case-by-case basis. A refund is not guaranteed solely because a person disagrees with the perspective received or does not find it personally useful.
3. How to Request a Refund
Send a refund request to hello@ithinkforyou.com with:
- The email address used for the transaction, if applicable.
- The transaction or payment reference, if available.
- The date and amount of the payment.
- A brief reason for the request.
Please do not send card numbers, CVV numbers, OTPs, passwords, or banking credentials by email.
4. Refund Method
Approved refunds will be initiated through the payment gateway used for the original transaction and returned to the original payment source, subject to the payment provider's processes and applicable rules.
PayU's current merchant terms require refunds to be routed through the same acquiring/payment mechanism used for the transaction. citeturn0search0
5. Refund Processing Time
Once a refund is approved and initiated, the time for the funds to appear in the customer's account depends on the payment provider and the customer's bank or card issuer. PayU currently states that refunds typically take 5–21 days to reflect in the customer's bank account after processing, although some transactions may take longer.
6. Failed or Unsuccessful Payments
If a payment fails but an amount is debited from the customer's account, the transaction will be handled through the payment provider's applicable refund/reconciliation process. The customer may contact us if the amount has not been resolved within a reasonable period.
7. Contact
For refund questions, contact hello@ithinkforyou.com.